FAQs

How much does it cost?

It varies with the amount of work required. If your images need retouching, colour correcting etc. However, it can be a simple DM - see all pricing options on the Pricing page.

How can I make payments for my project or memorial?

Once quote has been approved by you, we will send an invoice which allows you to pay by Credit/Debit card or you can make Online payment details – ASB:

12-3033-0594312-00. We require a deposit prior to starting of 50% – please contact us prior starting if you need to make time payment arrangements OR Stripe payments (Debit and Credit cards incur a small transaction fee).

Will it work at all cemeteries?

If you can access internet then the code will scan successfully. Like all apps you have on your devices, it will only work if there is internet available. Our work will always include sending you 2x QRCodes (in case one gets damaged or can give to another family member).

Will my QR code “expire”?

No. The QR codes and any underlying short URL’s, however temporary monthly scan limits may apply, depending if the QR Code provider has given you a “Free non-subscribed, non-registered seller” QR code.

Are your QR codes from a trustworthy source and are there any limits on use?

The short answer is Yes. These limits only apply to dynamic QR codes that use our (optional) URL shortener – QR codes that do not use our URL shortener (static QR codes) have no scan limits.

Is there a chance that your website could go down?

We cannot control any natural disasters - if power outages occur, it is highly likely the internet could go down till further notice.

What do I need to supply to you?

If you have originals, we can scan all your photos or supply to us on email, dropbox, google drive, on a USB or external drive. Letters, poems and other documents. Powerpoint presentations, video and other footage for us to design and layout on your memorial. We recommend that you try and get all the files ready for uploading as it will save us time and save you money in the longrun.

Where is Digital Memorials based?

In the outgoing west of Auckland, New Zealand. Not quite Weta studios but we do our best.

How do you use a QR code?

IOS11 (iPhones) now can scan QRCodes using your camera. Otherwise, there’s other free apps that can read QR codes (we like Barcode Reader or Google Goggles in the Android Market).

Can I make one myself?

You can generate free QRCodes but here is my question to you: If something goes wrong and it’s for your grandmother’s headstone, would you know what happened and how to fix it? Free QRCodes also display popup ads you won’t be able to take down.

Today QR Codes have a number of purposes, including transport ticketing, entertainment, commercial tracking, and product labelling/marketing, just to name a few. You can find QR codes being used to:

  • send audiences to a website for browsing

  • bookmark a webpage

  • initiate phone calls

  • send short messages

  • send emails

  • access information

  • get coupons

  • view videos, slideshows or images

  • purchase items

  • process orders

  • advertise products, etc.

How long will it take to make the digital memorial?

Normally 2-3 weeks if really urgent but would prefer to have your deadline or due date (ie, unveiling, funeral or exhibition launch date) as soon as possible. If you require a QRCode porcelain (normally a 5cm x 5cm square tile) produced also, it will be included in the total price and can be produced within 5-7 working days.

What is a QR code?

QR code (or Quick Response Code) is the trademark for a type of matrix barcode (or two-dimensional barcode) first designed for the automotive industry in Japan. A barcode is a machine-readable optical label that contains information about the item to which it is attached. Just like any other mobile app, it needs internet. Please check to see where ever the QRCode will be placed, that it receives internet.

Why use a Code?

They are more useful than a standard barcode is that they can store (and digitally present) much more data, including url links, geo co-ordinates, and text. The other key feature of QR Codes is that instead of requiring a chunky hand-held scanner to scan them, many modern cell phones can scan them. Make sure to scan QR codes from trustworthy software.

On a headstone, the QR code is printed onto a piece of square or oval porcelain (same material used for photos placed on the headstone).

Who Developed the QR Code?

In 1994, DENSO WAVE announced the release of its QR Code. The QR in the name stands for quick response, expressing the development concept for the code, whose focus was placed on high-speed reading/scanning.